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KPI progress · Aurora Energy
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Aurora Energy — KPI progress
Shared target date · 2026-12-31
Overall progress
70%
KPI progress
20 objectives
Every KPI is measured on the ROI target date.
% of ROI
17.4 / 24%
EBITDA margin
26.8 / 31%
Recurring revenue share
41 / 60%
Cost per account
1280 / 950€
Cash cycle (days)
64 / 45d
NPS
51 / 62
Annual churn
11.2 / 6%
New enterprise accounts
18 / 45
On-time delivery
88 / 97%
Net revenue retention
104 / 118%
Lead time (days)
21 / 15d
Automated tasks
22 / 40%
FCR rate
63 / 80%
First-pass yield
91 / 98%
Sales cycle (days)
96 / 70d
Certified staff
64 / 80%
Attrition
12.5 / 8%
Roles with successor
45 / 85%
Engagement score
72 / 85
Teams migrated
30 / 100%